MarketsBlock is dedicated to providing users with transparency and control over the use of their data. In order for us to provide you with our services, we are required to collect and process certain personal information about you and your activity. By entrusting us with your information, we would like to assure you of our commitment to keeping such information private. We have taken measurable steps to protect the confidentiality, security, and integrity of this Information. We encourage you to review the following information carefully.
If you contact MarketsBlock, we will retain your details in order to support your enquiry, as a legitimate interest. We will retain the information for two years after the last communication.
Individual’s Personal Data Rights
We fully respect your rights to request that we: Allow you to opt-out of any process that you previously consented to, at any time. Provide a copy of data we hold on you, or to pass it to a third party on your behalf. Amend, delete or restrict the processing of your data. Explain and review any automated decision-making or profiling. Provide further information about our processing activities. If you wish to raise a Data Subject Request or contact us about any other matter, please contact us. When we receive a request, we will verify your identity and the request, before responding to you within 20 days. We will retain details of your request as a legitimate interest for two years for quality assurance purposes, to deliver on our agreement to you and to help if you have any further questions about the matter.
EU User Rights
You may request to:
Receive confirmation as to whether or not Personal Data concerning you is being processed, and access your stored Personal Data, together with supplementary information.
Receive a copy of Personal Data you directly volunteer to us in a structured, commonly used and machine-readable format.
Request rectification of your Personal Data that is in our control.
Request erasure of your Personal Data.
Object to the processing of Personal Data by us.
Request to restrict processing of your Personal Data by us.
Lodge a complaint with a supervisory authority.
However, please note that these rights pertain to EU residents only, are not absolute, and may be subject to our own legitimate interests and regulatory requirements. Users outside the EU are welcome to contact us for any questions or requests at the details below.
Transfer of data outside the EU
EU users – please note that some data recipients may be located outside the EU. In such cases, we will transfer your personal data only to such countries as approved by the European Commission as providing an adequate level of data protection or enter into legal agreements ensuring an adequate level of data protection.
User Rights under the CCPA
The CCPA provides consumers with specific rights regarding their Personal Data. This section describes your CCPA rights and explains how to exercise those rights.
Access to Personal Data
You may request that we disclose to you the categories and specific pieces of Personal Data that we have collected about you, the categories of sources from which your Personal Data is collected, the business or commercial purpose for collecting your Personal Data, the categories of Personal Data that we disclosed for a business purpose, any categories of Personal Data about you that we sold, the categories of third-parties with whom we have shared your Personal Data, and the business or commercial purpose for selling your Personal Data, if applicable.
You have the right to submit a verifiable consumer request that we delete Personal Data collected from you and retained Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers, subcontractors, and consultants to delete) your Personal Data, unless an exception applies.
Right to Opt-Out of the Sale of Personal Data
In the event that we sell your Personal Data, you have the right to submit a request to opt-out of the sale of your Personal Data. You may change your decision at any time and permit us to sell your Personal Data. After you opt-out, we may continue to share some Personal Data with our partners (who will function as our service providers in such instance) to help us perform business-related functions such as, but not limited to, providing the Service, ensuring that the Service is working correctly and securely, providing aggregate statistics and analytics and/or preventing fraud. If you access this site from other devices or browsers, visit the links below from those devices or browsers to ensure your choice applies to the Personal Data collected when you use those devices or browsers.
Exercising Your Rights
You can exercise your rights by submitting a verifiable consumer request to our email address. Only you or a person authorized to act on your behalf may make a consumer request related to your Personal Data.
The request must:
Provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Data or an authorized representative.
Describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you.
We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
You may only request a copy of your data twice within a 12-month period. If you have any general questions about the Personal Data that we collect about you and how we use it, please contact us
How do we protect your information?
We have implemented technical, administrative, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Data. Your data is stored on secure servers and isn’t publicly available. We limit access to your information only to those employees or partners on a “need to know” basis, in order to enable the carrying out of the agreement between us.
While we seek to protect your information to ensure that it is kept confidential, we cannot absolutely guarantee its security. You need to help us prevent unauthorized access to your account (if you have one) by protecting your password appropriately and limiting access to your account. You will be solely responsible for keeping your password confidential and for all use of your password and your account, including any unauthorized use. You should also be aware that there is always some risk involved in transmitting information over the internet. While we strive to protect your Personal Data, we cannot ensure or warrant the security and privacy of your Personal Data or other content you transmit using the service, and you do so at your own risk.
We will retain your Personal Data for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, trading information, account opening documents, communications and anything else as required by applicable laws and regulations.
MarketsBlock reserve the right to update the Privacy Notice and Cookie Notice at any time. We keep our privacy notice under regular review. This notice was updated on September 28, 2022.